Help centre
How can we help you today?
Most things are quick to sort out. Pick a topic below, browse the common questions, or send us a note — we're a small team and we read every message.
Getting started
Head to the play page, confirm you're 18 or over, and the arena loads right away. No account needed.
How it worksPlaying the reels
Set your lines and stake from the bottom panel, then spin. The Champion wild helps your lines along.
See featuresSound & settings
Open the game's settings panel to adjust or mute the music and effects. Your device volume works too.
Open the gameAbout the points
Your coins are virtual and just for scorekeeping. They hold no value and may reset between sessions.
Read the FAQBrowser storage
We store your age confirmation and simple preferences in your browser. You can clear them any time.
Storage noticePlaying it safe
Tips for mindful play and Australian support services, should you ever need them.
Responsible playCommon questions
The things people ask most
No. Sun Spin Pokies is free social gaming and entertainment only. There are no deposits, no withdrawals, no purchases and no cash prizes. The points, coins and arena prize you see are virtual and have no real-world monetary value.
Not at all. Step straight into the Sunlit Arena from the play page. We only ask you to confirm you are 18 or over before you begin.
Although nothing here involves real money, the game is styled after adult casino-style entertainment. We keep it strictly for grown-ups, so the very first visit asks you to confirm your age.
Your virtual points are just a way of keeping score for fun. They cannot be cashed out, transferred or exchanged for anything of value, and they may reset between sessions.
Yes. The arena and the whole site are built to flow across phones, tablets and computers, so you can spin a few reels wherever you happen to be.
The game has its own settings panel where you can adjust or mute the music and effects at any time. Your device volume controls work too.
Still stuck?
Send us the details and we'll get back to you. You can email us directly at hello@sunspinpokies.com or use the contact form.
Contact us